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F.A.Q.
Do I need to supply my own products?
We bring cleaning supplies. If you have special requirements please let us know and we will accommodate you. We clean with non-toxic, environmentally friendly products whenever possible.
Are you Insured and bonded?
Yes, we are insured and bonded. We do a criminal record check on all our employees and we are also covered by WorkSafe BC.
Do I need to be home?
No. It is an amazing pleasure to return to a clean, tidy, peaceful home. Feel free to run your errands or do your work. We love to see your smile when you return!
Will the same person be cleaning my home every time?
YES. Our philosophy is that every homeowner and renter has different needs. When we care for your home we take the time to understand your personal needs to make sure they are met. We will never drop off a crew of strangers to invade your home. You will have one or two efficient, peaceful, smiling Clean Bucket house cleaners each time we clean your home – the same one or two every time.
Do you offer green cleaning?
YES. We generally use environmentally safe, non-toxic cleaning products. There are times when we must use bleach, such as mold remediation. If you have products you would like us to use, please let us know and will stock them for you!
Do you offer same day appointments?
YES. Depending on the day and our schedule we do our best to accommodate your house cleaning needs and that includes last minute, same day cleaning appointments.
Do you charge more for the first visit?
Maid services and cleaning services generally charge a little more for your first professional clean because the first time we clean your home or apartment it is generally more work. See our price list for first time cleaning rates.
How often should I have my home cleaned?
We recommend your home be cleaned at least every other week. Regular cleaning reduces toxins in your home (dust, mold, etc.) and also contributes to a peaceful environment for you and your family. Clean Bucket offers one time house cleaning, regular scheduled cleaning, and detailed deep cleaning services if your house is in need.
